A comment from a past Design Character student: “The stuff we work through is quite obvious when you think about it… but we don’t really think about it, until you ask us to.” This captures the essence of our journey toward clarity. It’s not about discovering something new, but about uncovering the truths that lie within us. As you gain this clarity, you’ll notice a shift in how you communicate. Your words will carry more weight, your presence will be felt, and others will listen more intently. This is the potency of clarity—it breeds a quiet, unshakable confidence that resonates in everything you do. Quiet confidence is our jam at this human! You've got this. Love,
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Enabling senior design professionals to be more influential within their organisations. ✨ Author of this human and design character, published by BIS Publishers.📚
This is the first principle of having - better - difficult conversations. Humans make assumptions; it's a short cut to meaning making. And, they will inevitably pop up in difficult conversations, but... You can choose to make them work for you rather than against you. Start by assuming there’s information you don’t have yet or perspectives you haven’t considered. This shift keeps conversations open and productive, rather than defensive or confrontational. ✅ For instance, if a team member...
Can't live with them, can't live without them. Difficult conversations are those things we know we need to have from time to time and yet, most of us are experts at avoiding them. Until now... Let's look at the anatomy of a difficult conversation so we can better address them when they arise. According to author Fred Kofman, from his book 'How to Build Value through Values', a difficult conversation can be broken down into the following three elements: A bit more detail: 1. The It: When...
Are you always on, always available? Setting time boundaries often gets overlooked in today's ‘grind culture’. There are so many expectations about staying connected that we find it difficult to create healthy time boundaries. This then gives others permission to overstep them. So what happens when we do set time boundaries? Here's a timely story... We were recently running an on-site leadership workshop with a small team from a tech company. We went round the table and asked each of the nine...