Can't live with them, can't live without them. Difficult conversations are those things we know we need to have from time to time and yet, most of us are experts at avoiding them. Until now... Let's look at the anatomy of a difficult conversation so we can better address them when they arise. According to author Fred Kofman, from his book 'How to Build Value through Values', a difficult conversation can be broken down into the following three elements: A bit more detail: 1. The It: When...

What if your confidence could be as unwavering as the clarity you feel when you truly know yourself? Clarity and confidence are deeply intertwined. When we understand who we are and what we stand for, we naturally develop the confidence to speak up and take action. But this clarity doesn’t come easy—it requires deep inner work, a willingness to ask ourselves the hard questions, and the courage to face the answers. A comment from a past Design Character student: “The stuff we work through is...

Are you always on, always available? Setting time boundaries often gets overlooked in today's ‘grind culture’. There are so many expectations about staying connected that we find it difficult to create healthy time boundaries. This then gives others permission to overstep them. So what happens when we do set time boundaries? Here's a timely story... We were recently running an on-site leadership workshop with a small team from a tech company. We went round the table and asked each of the nine...