In contrast, assuming someone is deliberately obstructive can quickly derail a conversation. Imagine a designer whose manager interrupts their process with critical feedback. Instead of assuming the manager doesn’t value their work, the designer could ask, “What concerns do you have about this approach?” This transforms a potentially tense exchange into an opportunity to gain insights and improve the project. ✅ Leaders, in particular, can benefit from approaching conflicts with the assumption that there’s always more to learn. In the world of design, where depth and creativity need to be nurtured, assuming that each team member brings valuable insights fosters collaboration and innovation. ✅ Instead of pushing to be “right,” leaders can ask, “What factors influenced your thinking?” to open up a more constructive discussion. ✅ By using assumptions to explore rather than judge, you not only defuse tension but also encourage trust and problem-solving, making difficult conversations far more effective. We're now going to assume that...you've got this. 😉 Love,
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Enabling senior design professionals to be more influential within their organisations. ✨ Author of this human and design character, published by BIS Publishers.📚
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