For example, if youβre a leader addressing a team conflict, remember that everyone ultimately wants the project to succeed. Instead of asserting your authority, you could say, βWe both want the best outcome. How can we combine our approaches to achieve that?β A well-timed open question does wonders. If we look at the same situation through a design lens, rather than doggedly enforcing your idea, you might say, βWe both care about creating a great user experience. How can we integrate our perspectives to reach that goal?β By committing to finding common ground rather than seeking validation, you shift the conversation towards co-operation and mutual respect. This approach not only de-escalates conflict but also strengthens relationships and builds trust. When solidarity is the priority, difficult conversations become more productive and meaningful for everyone involved. You've got this. Love,
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Enabling senior design professionals to be more influential within their organisations. β¨ Author of this human and design character, published by BIS Publishers.π
When's the last time you did a self-check in on your emotional health? Emotional health is the art of recognising and managing your inner world with clarity. It helps you navigate lifeβs challenges thoughtfully rather than reactively. It is the gateway to emotional mastery. When emotional mastery is achieved, the heart trusts the mind, and the mind trusts the heart.- Brendon Burchard Hereβs a brief overview of four essential elements of emotional health that support emotional mastery: Self...
Arguably one of the greatest inventions of all time is the wheel. Wheels help us get from here to there with more ease. They offer a smoother ride. So, how can we use a wheel for self-care? Introducing the Wellness Wheel This version builds on the original 'six dimensions of wellness', developed in the late 1970s by Dr Bill Hettler, co-founder of the National Wellness Institute. It is an holistic approach to understanding and promoting well-being. His framework aimed to encourage individuals...
Tragedy or comedy? First the tragedy. Here comes a sad story... At the time of writing this newsletter, both my parents have just passed away. First my mother five weeks ago, and then, just this week, my father also left his body. My parents had been divorced for 45 years, so their passing was somewhat of a tragic coincidence. As you can imagine, it's an overwhelming experience. Two funerals to attend and all that comes with them. I've been deep in reflection. Part of that reflection is about...